Help Center — Apollo Group TV

Find quick answers, setup guides, and troubleshooting tips. If you still need help, contact our 24/7 support team.

✅ All systems operational ⏱️ Avg response: ~15 min

Browse topics

Setup & Install
Fire TV Downloader code & Android APK

Billing & Plans
Prices, renewals, refunds

Troubleshooting
Buffering, login, device issues

Account & Access
Activation, email delivery

Apps & Devices
Fire TV, Android, Android TV

Contact Support
WhatsApp, email, ticket

Popular quick answers

Setup & Install

🔥 Downloader code: — — — — — — Copy code Download APK

Follow the full steps in our Setup Guides for Fire TV and Android.

Troubleshooting

Buffering or lag during live matches▾

Switch to the alternate server in app settings (or ask support to switch you).
Restart router/Fire TV, disable VPN/proxy, use 5GHz Wi-Fi or Ethernet if possible.
Close other streaming/downloads on your network; clear app cache.

Didn’t receive activation email▾

Check spam/junk and Promotions tabs.
Search inbox for “Apollo Group TV”.
Whitelist our domain and contact support with your order number.

Login error or account locked▾

Ensure email is exactly as used at checkout (watch out for typos/spaces).
If you switched devices too often, ask support to reset sessions.
Reinstall the latest APK from this page.

Billing & Plans

See plans & pricing (1, 3, 6, 12 months).
Refunds are covered by our Refund Policy (window applies).
To change or renew your plan, contact support.

FAQ

Which devices are supported?▾

Amazon Fire TV/Firestick, Android phones/tablets, and Android TV. iOS/Smart TV via compatible players.

How fast is activation?▾

Instant in most cases — access details are emailed within minutes after checkout.

Do you offer refunds?▾

Yes — if we can’t get you streaming on a supported device within the refund window. See Refund Policy.

Contact support (24/7)

💬 WhatsApp ✉️ Email 📝 Open a ticket

Typical response time: ~15 min. Be sure to include your order number and device.