Last Updated: 06/03/2026
Thank you for choosing Apollo Group TV. We strive to provide a high-quality streaming experience to all our customers. Please read our refund policy carefully before purchasing any subscription.
All subscriptions purchased on our website are billed in advance for the selected subscription period. By completing a purchase, you agree to the terms outlined in this refund policy.
We offer refunds under the following conditions:
If the service does not work and our support team is unable to resolve the issue.
If a request for a refund is made within 24 hours of the initial purchase.
If the account has not been used extensively during the subscription period.
Refund requests submitted after the allowed refund window may not be eligible for reimbursement.
Refunds will generally not be issued in the following cases:
Issues caused by poor internet connection or incompatible devices.
Failure to follow the provided installation or setup instructions.
Dissatisfaction after the service has been used for a significant period of time.
Subscription renewals or partially used subscription periods.
If you experience any technical issues with the service, please contact our support team before requesting a refund. In most cases, problems can be resolved quickly with proper assistance.
If your refund request is approved, the refund will be processed back to the original payment method used during the purchase. Please allow 5–10 business days for the transaction to appear in your account, depending on your payment provider.
We reserve the right to modify this Refund Policy at any time. Any changes will be updated on this page.
If you have any questions regarding this Refund Policy, please contact us through our support page or email.
Thank you for choosing Apollo Group TV.